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Welcome to Arizona Cardinals GameDay at University of Phoenix Stadium. The Cardinals and University of Phoenix Stadium are committed to providing the best possible game day experience for all guests. To assist in creating a safe and enjoyable atmosphere for all fans, an overview of guest information for Cardinals games is provided below:


Ticketmaster is the exclusive ticket seller for Arizona Cardinals games. Tickets may be purchased online at Ticketmaster.com, charge-by-phone at (800) 745-3000, or at Ticketmaster outlets (in select Walmart stores in Arizona). Tickets may also be purchased at the University of Phoenix Stadium Ticket Office (M-F, 10a-6p, Sat. 10a-2:30p).

Will Call
Will Call windows are located at the stadium ticket office. The ticket office opens three (3) hours prior to kickoff for Cardinals games and closes at halftime. Will Call tickets only can be claimed by the person whose name appears on the will call ticket envelope. State or government picture ID is required.

Cardinals Ticket Department
Season Tickets/Wait List: 602-379-0102 option #1
Club Seats/Premium Seating: 602-379-0102 option #2
Ticket Office: (602) 379-0102
Email: cardstix@cardinals.nfl.net


Parking Information

On Cardinals game days, parking in Sportsman’s Park is restricted to only ticket holders with pre-sold permits. No single-event cash parking is available in on-site stadium lots on Cardinals game days. All Sportsman's Park carparks have signed ADA parking spots. A valid state-issued hangtag or license plate is required to park in a signed ADA spot. Sportsman’s Park carparks open four (4) hours prior to kickoff for both vehicles and guests. Click here for more information about Cardinals game day parking.

There are numerous, convenient parking options for fans without pre-sold permits in one of the many independently managed lots adjacent to the stadium area including in Westgate as well as in lots in Tanger Outlet Mall. Pricing in independent lots range from $10 per space to $30 per space. Availability and pricing of independently managed lots is subject to change without notice. For map of Cardinals game day parking options without a pass click here.

Traffic Conditions

Heavy traffic is to be expected on freeways and surface streets in the West Valley on game days. Please check traffic conditions at http://www.az511.com/traffic/ before leaving for the stadium and follow @ArizonaDOT on Twitter for the latest updates.

Uber Drop-Off/ Pick-Up Zone

Traveling to and from the game just got easier. The Arizona Cardinals, in partnership with Uber, are now offering an exclusive drop-off and pick-up location at University of Phoenix Stadium.The designated pick-up/drop-off point at the stadium for Uber is located at 95th Avenue and Bethany Home Road, just south of the stadium. At the conclusion of games, fans utilizing Uber should exit Gate 1 and head south on 95th Avenue to the pick up point. For a map of the Uber Zone Pick-up/Drop-off Area click here.

Fans may also utilize the Uber app while at University of Phoenix Stadium to receive walking directions to and from the Uber Zone. Guests arriving via Uber should be familiar with the Stadium Bag Policy.

Pre-game Tailgating

Pre-game tailgating is allowed in Sportsman’s Park carparks. Carparks open four (4) hours prior to kickoff . Please respect fellow fans by only occupying one parking stall. Tailgating should take place directly behind your vehicle or in adjacent landscape areas only. You may not block other stalls, walkways or any aisle ways with tents, trailers, chairs, coolers or barbeques, except as allowed in designated tailgate areas. Saving other parking spaces is not allowed at any time. Fans who want to tailgate together must arrive together. Tailgating activities are allowed from when Carparks open until kickoff only. Sportsman’s Park carparks close one (1) hour after the game. For a complete list of tailgating rules and regulations click here.


Security Procedures

All Guests will be subject to security screening prior to entry inside University of Phoenix Stadium. Metal detectors will be used to screen fans and a search of all items will take place at stadium gates. Guests electing not to consent to the metal detector screening or physical pat-down, along with bag search, will be denied entry into the stadium. For a list of prohibited items click here.

Security checkpoints are busiest during the 30 minutes leading up to kickoff. Guests are encouraged to enter early.

Clear Bag Policy

The stadium & NFL Clear Bag Policy strictly limits the size and types of bags that are permitted. Backpacks, purses (other than small clutches), and diaper bags are not permitted.

University of Phoenix Stadium strongly encourages fans to not bring any bags, however the following will be permitted:

  • Each fan may carry one bag that is clear plastic, vinyl, or PVC no larger than 12” by x 6” x 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
  • In addition to one of the clear bags noted above, fans may also carry in a small clutch purse/bag (approximately the size of a hand), with or without a handle or strap, subject to search.
  • Each ticket holder, including children, will be able to carry an approved clear bag and a clutch purse.
There are no provisions available at the stadium to store or safeguard any prohibited bags. Guests will be asked to return prohibited items to their cars. For more information on the Stadium Bag Policy click here.

Key GameDay Times

  • 4 hours prior to kickoff: Sportsman’s Park carparks open for vehicles and guests
  • 3.15 hours prior to kickoff: Gila River Casinos Club West and East entrances open (for Club and Loft ticket holders).
  • 90 minutes prior to kickoff: Public entrances, Gates 1,2, and 3, open for all ticket holders
For more gameday times and information click here.

Pre-game Activities

Bud Light Primetime Grill
The Bud Light Primetime Grill provides fans with 75 feet of tailgating entertainment at every home game. Surrounded by plenty of seating, fans can enjoy delicious food and catch the early NFL games on any of the large flat screen TVs. The Primetime Grill is located in the North Preferred Carpark off of Maryland Avenue.

Cardinals Flight Deck

Located on the north exterior plaza of University of Phoenix Stadium, the "Flight Deck presented by Verizon" opens 3.25 hours prior to each home game. Anchored by Plaza Lounges, each shade structure provides seating, cooling towers, and an oversized LED video wall for watching early NFL games. Food and beverage options are available for purchase (fans may bring food & beverage purchased on Flight Deck into the stadium).

Great Lawn Stage

Fans can stop by the Great Lawn at each home game during the regular season and check out various local bands. Bands perform beginning 3 hours before kickoff.

Game Zone

Join the Arizona Cardinals in the Game Zone prior to regular season home games. The Game Zone is located in the south end zone area inside the stadium starting 3 hours and 15 minutes prior to kickoff. It is home to the Arizona Cardinals pregame radio shows, Arizona Cardinals NFL Kickoff Show, and Arizona Cardinals Pregame Huddle. Fans can also enjoy early games broadcast via NFL Sunday Ticket, Cardinals Cheerleader appearances, interactive games, and a great backyard BBQ menu! Tickets are $40.00 per person. Food and nonalcoholic beverages are included in ticket price. Guests attending the Game Zone must also have a game ticket. Game Zone entrance located at Budweiser Gate 3 (southeast corner of stadium).

Big Red Brew Haus

Visit the Big Red Brew Haus inside University of Phoenix Stadium. Open 3 hours prior to kickoff, your game ticket is your entry into our Brew Haus themed experience. The Big Red Brew Haus features great food, an assortment of beers for purchase, wooden farm style picnic table seating, and great flat screens, all in the air conditioned comfort of the stadium!

Food & Beverage

Outside food and beverage is not allowed inside University of Phoenix Stadium with the exception of:

  • One (1) factory-sealed, non-frozen 500mL (16.9 fl. Oz.) plain bottle of water (sports drinks and flavored water not permitted.)
  • Food and beverage items for infants two years of age or younger.
University of Phoenix Stadium offers a variety of game day favorites and local cuisine. Concession stands are located throughout the stadium. All major credit cards are accepted, including at most portable locations.

Alcohol Policy

The Arizona Cardinals and University of Phoenix Stadium strongly encourage all guests to exercise responsible consumption of alcoholic beverages. Fans should be aware of of the following alcohol policies during Cardinals games.

Designated Driver Program

The Arizona Cardinals & University of Phoenix Stadium, Bud Light, Coca-Cola, Rojo Hospitality Group, Arizona Department of Highway Safety and Hensley have teamed up to implement the “Good Sport” Designated Driver Program. In making the commitment to serve as a designated driver, fans 21 years of age or older with a valid driver’s license will receive a coupon for one soft drink or nonalcoholic beer. Designated drivers also have the opportunity to win prizes each game and are eligible for a grand prize which will be presented on field at the final regular season home game. Sign up for the program pre-game on the Great Lawn or at the 100 and 400 Level Guest Services Offices and Club Level concierge locations.

Code of Conduct

The Arizona Cardinals Code of Conduct was developed so that all guests attending games can do so in a safe and enjoyable environment. Ticket holders who violate the Code of Conduct provisions will face ejection from the stadium along with possible arrest.

Prohibited Items

Guests are reminded that certain prohibited items will not be permitted inside the stadium. There are no provisions to store items not allowed inside and items cannot be held by security staff.

ADA Accommodations

All Sportsman's Park carparks and most other game day parking lots have signed ADA parking spots. On Cardinals game days vehicles must have a valid Cardinals parking hangtag to enter Sportsman’s Park or offsite gameday parking areas. A valid state-issued hangtag or license plate is required to park in a signed ADA spot. Please contact the Arizona Cardinals Ticket Office at (602) 379-0102 for more information on ADA parking on game days.

Disabled seating is located on all three concourses at University of Phoenix Stadium, including all lofts and field boxes. All levels can be accessed by elevators located near the five stadium entrance locations. One power outlet is available at each disabled seating platform for use guests with electric wheelchairs and other necessary equipment. Please contact a Guest Services Representative for any needed assistance.

Cart Service
A courtesy cart service is available to mobility impaired fans from ADA parking areas to the stadium plaza security checkpoints. These carts are for mobility impaired fans and one companion only. The carts will only take fans to the closest entrance. There is no cart service available inside University of Phoenix Stadium. The cart service will be available two hours prior to the game and until one hour post game. Fans should wait at the large red numbers and letters (1,2,3 and E & W) outside of the gates for carts to meet them when exiting.

Open Captioning
The University of Phoenix Stadium is in compliance with the Americans with Disabilities Act in providing open captioning service for the stadium public address system. Open captioning is displayed below the stadium’s north and south video boards. In addition, open captioning is available via smart phones which are available free of charge at the Gate 1 Guest Services office (across from Section 104). For more information in advance of a Cardinals game day, please contact the Cardinals Ticket Office at (602) 379-0102 or by email at askquestions@cardinals.nfl.net.

Wheelchair Assistance

The University of Phoenix Stadium is pleased to provide wheelchair assistance for mobility impaired guests. Wheelchair assistance is available to guests once they have entered the stadium. It is scheduled on a first-come, first-served basis. Requests for wheelchair assistance can be made by asking a stadium staff member or by visiting a Guest Services Office (located near Sections 104, 123, 417 and 448).

The stadium will provide wheelchairs, and a staff member to escort guests to their seats, but it is requested that mobility impaired patrons be accompanied by another adult in their party. Upon arrival at the seating location, guests are required to surrender wheelchairs to stadium staff. Stadium provided wheelchairs may not be used as temporary seating for events. To make arrangements for post-event wheelchair assistance, guests are asked to fill out a wheelchair escort request form stating their desired pick-up time and location. Wheelchair escort request forms are available at all stadium Guest Services Offices. When exiting the stadium guests will be brought to the exterior glass doors on the stadium's main concourse level. All requests for wheelchair escorts are accommodated on a first-come, first-served basis. A short wait time may be required.

For additonal ADA accommodations click here

A-Z Guide

From the aisle policy to will call locations, everything you need to know about University of Phoenix Stadium for Cardinals games is in our A-to-Z Guide. Learn more

Fan Assistance

If you require assistance during your visit to University of Phoenix Stadium, or wish to report violations of the Cardinals Code of Conduct, stadium staff can be reached at:

  • Game Day Hotline: (623) 433-7156
  • Text Message Hotline: Text “Cards” <SPACE> issue and location to 690

First Aid

University of Phoenix Stadium has four First Aid locations available to assist fans. The First Aid offices are located along the main concourse (Sections 122 & 136) and terrace concourse (Sections 416 & 448).

Guest Services Offices

Guest Services Offices are located along the main concourse (Sections 104 & 123) and terrace concourse (Sections 417 & 448.) Fans may obtain information or assistance at any Guest Service Office at the stadium.

Cardinals Website Links


Social Media



Gameday Twitter



Official Hashtag - #AZCARDINALS

Snapchat - SnapAZCardinals


Cardinals Mobile App

The FREE Cardinals Mobile App is available to download by searching for “Arizona Cardinals Mobile” in iTunes, Android Marketplace, Microsoft Store, or Blackberry App World.Learn more

Team Shop

The Cardinals Team Shop at University of Phoenix Stadium is located on the Main Concourse across from Section 132 near Gate 2. The team shop is open year round, with daily (non-event) hours Monday through Saturday from 10 AM.- 6 PM. On game days, the store is open starting at 9 AM with access permitted by ticketed guests once stadium gates open.

Family Restroom

There are a total of 12 family restrooms for use of parents with small children and disabled guests. All family restrooms are outfitted with baby-changing tables and are ADA compliant. Family restrooms are located on the main concourse (near Sections 102, 114, 124 & 136), club concourse (Sections 204, 219, 230 & 247) and terrace concourse (Sections 404, 421, 435 & 454.)

Family Sections (Alcohol Free)

Sections 114, 424 and 432 are designated as “Family Sections”. Alcoholic beverages are not permitted in these sections during Cardinals games

Merchandise Locations

Official Arizona Cardinals merchandise is available at the Team Shop, next to Gate 2 on the main concourse level. The Team Shop is open on game days for ticket holders and non-game days for all. There are additional merchandise stands on the main concourse (Sections 101, 104, 111, 115, 126, 134 & 137), club level ( Sections 217 and 232) and terrace concourse (Sections 408, 423 & 440)


Payphones / TDD Phone

University of Phoenix Stadium does not have any payphones available to fans. However, fans can request the use of a phone at any of the four Guest Services Offices if needed. A TDD phone for hearing and speech impaired fans is located at the Guest Services Office next to Gate 1.

Radio Broadcasts

Cardinals gameday radio broadcasts can heard locally on Arizona Sports 98.7 and in Spanish on Latino Mix 100.3. Visit Arizona Cardinals On The Air for a listing of Cardinals programming.

Re-Entry Policy

University of Phoenix Stadium has a NO RE-ENTRY policy. Ticketed guests who leave the building are NOT permitted to re-enter with a previously scanned ticket.

Retractable Roof Movement

The position of the roof at University of Phoenix Stadium will be determined on gameday. Guests can call the Cardinals Roof Hotline at (623) 433-7663 to find out if the roof will be open or closed.


University of Phoenix Stadium is a non-smoking facility. Designated smoking areas on the main concourse are located at Gate 2 and outside the exit doors at sections 102 and 137. Guests on the Club, Loft, and Terrace levels can proceed to designated smoking locations on the north entry/exit ramp. Guests smoking outside the stadium must remain 20 feet away from any entry/exit doors. E-cigarettes or vaporizer pens are not permitted inside the stadium.

Scoreboard Messages

Do you want to see your name in lights? If so, contact the Cardinals Entertainment Department at (602) 379-1825 for more information about scoreboard announcements.

Ticket Re-Sale / Scalping

The resale of event tickets, regardless of price, is prohibited at University of Phoenix Stadium and throughout Sportsman’s Park. Guests that purchase tickets from someone other than the stadium ticket office or Ticketmaster do so at their own risk. The University of Phoenix Stadium and Arizona Cardinals are not responsible for invalid tickets and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider.


50/50 Raffle

At every Cardinals home game a 50/50 raffle is held to raise funds for Cardinals Charities and a local beneficiary. Learn more

Wifi Access

Complimentary WIFI access is provided throughout the stadium on Cardinals gamedays. To access turn on the WIFI on your wireless device and connect to STADIUM WIFI (no password required).Learn more
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